New wave of communication tools in China (3)

Meng Zhengyuan said, “At the beginning I used instant messaging tools to send text messages, or make audio or video calls. Now I’ve got many choices. I chat to people on Sina Weibo by sending private messages. Fetion allows me to send messages on a computer to my friends’ cell phones. And when I’m tired of typing, I send voice messages through WeChat. ”

MSN’s fall in China has taught a lesson to the whole industry. Whoever fails on serving customers will lose the game. But this is certainly good news for customers. With the smart phones offering more and more features on the mobile internet services front, we can expect better products and services.

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