China’s delivery volume topped global charts in 2017, delivering an incredible 76,000 parcels per minute, according to a report released by the State Post Bureau on July 10.
China delivered 40.07 billion parcels in 2017, a year-on-year increase of 28 percent. The report explains that China's delivery volume accounted for 40 percent of the global market share last year, ranking the country first in the world for the fourth consecutive year.
The report noted that China’s delivery business created revenue of 495.71 billion yuan (about $74 billion) in 2017, up 24.7 percent compared with 2016. Chinese people spent an average of 356.6 yuan on delivery services in 2017, up 24.1 percent.
The business serves 220 million Chinese people per day, indicating that one in seven people enjoy delivery services on a daily basis in China.
In addition, the report indicates that nearly 830 million parcels were involved in cross-border delivery services last year, a year-on-year growth of 34.5 percent.
Chinese consumers’ satisfaction with delivery services remained stable in 2017 and the complaint rate dropped for the fifth consecutive year. The report attributes this to effective governance of China’s express delivery market by relevant departments.