Air China addresses concerns of the handicapped (2)

Air China and the airports also said that they provide wheelchair services for passengers with previous applications. If people choose the airport's service, the wheelchair can just be sent to the boarding gate, but the airlines can bring handicapped passengers to the cabin, the report said.

A Beijing-based senior officer at Air China, who declined to provide his name, said that some handicapped passengers may not be familiar with airlines' services and regulations, which causes misunderstandings, the report said.

Li has not updated his micro blog and refused to comment after the airline and the airports replied, the report added.